Impact of nurses’ personality on patients’ satisfaction; an occupational focus on spirituality at work as moderator

Sarmad, Muhammad and Bashir, Sajid (2016) Impact of nurses’ personality on patients’ satisfaction; an occupational focus on spirituality at work as moderator. Abasyn Journal of Social Sciences, 9 (1). pp. 69-85. ISSN 1998-152X

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Abstract

This study reveals the dyadic relationship between nurse and patient in health care sector of Pakistan. The patients’ satisfaction in terms of nurses’ treatment was examined for in-depth analysis of dyadic relationship. Nurses’ personality traits and spirituality at work towards their patients was examined and data was collected from 166 nurses and their corresponding patients. Findings indicate that nurse’ personality traits results in patients’ satisfaction. Contrary to the belief that spirituality at work does not moderate the relationship between personality traits and patients’ satisfaction. Implications and future research for health care sector was also discussed.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Management Sciences (FMS) > Riphah School of Leadership Rawalpindi
Depositing User: Dr. Muhammad Sarmad
Date Deposited: 03 Mar 2020 18:24
Last Modified: 03 Mar 2020 18:24
URI: http://research.riphah.edu.pk/id/eprint/253

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